DSL/Cable Required:  Most of our movie clips are encoded at 1500 kbps to maintain a high picture quality during playback. Therefore, you must have a broadband (DSL or Cable) internet connection to view them. 

Why Does the Video Keep Pausing?  Depending upon your internet connection download speed, the video may stop playing momentarily to buffer as it’s attempting to download enough data to continue playback.  If this should happen, we suggest that you simply pause the playback for a moment and allow clip to buffer about 25% ahead of playback as indicated by the status bar. The gray bar indicates the percentage (%) of data that has downloaded; the black bar indicates the playback point of the file.  Once the file has completely downloaded, the % indicator will change to reflect the amount of viewing time left.  Also, once you have initially downloaded the entire clip, buffering will not be required upon subsequent viewing unless you delete your temporary internet files.

Let the Current Video Finish Downloading Before Clicking on Another:  Please keep in mind that if you start to watch one clip and then pause it and click on another, that first clip is still downloading.  So you're now downloading two clips at the same time, which is using up twice as much bandwidth, causing your transfer rate to slow down.  Therefore, we recommend that you allow the first clip to completely download before selecting another.  Or, if you just can't wait, then refresh the page in your browser and all clips will stop downloading, allowing you to use your full bandwidth speed on the clip you want to watch without interruption caused by buffering.

Still Having Problems? If you're still having problems, please add your comments to this post using the comments link provided at the end of this post and we'll address any issues publicly for the benefit of all viewers.

Thanks!